Job Summary: We are looking for passionate individuals to join our team, offering daily challenges and growth opportunities in a dynamic environment. Key Highlights: 1. Opportunities to experience new challenges and take ownership of your career 2. A dynamic environment where talent is recognized and encouraged 3. Joining a team that values your talent and challenging projects We are seeking talented and passionate individuals to join our team. Is being challenged daily something that motivates you? If yes, join Mercantil! Here, you’ll find abundant opportunities to experience new challenges and shape your own career — all within one of the Best Companies to Work for in Minas Gerais. By joining our company, you’ll have the opportunity to grow in a dynamic environment where your talent is recognized and encouraged. This combination becomes even more perfect if you possess enthusiasm, strong communication skills, proactivity, and, of course, a results-oriented mindset. Explore our job openings, find the opportunity that best matches your profile, and become part of a team that values your talent. Don’t miss the chance to transform your career and contribute to challenging and transformative projects. Grow with us! Interested? Then check out the opportunity we have for you below! So, see below the opportunity we have here: **\#VEMSERMERCANTIL** **Responsibilities and Duties** **Your main challenges will be:** * Administer, configure, and provide support for systems used by the credit recovery area; * Handle data integration between internal systems and partner collection agencies; * Lead and support technology tool implementation, upgrade, and optimization projects; * Identify systemic improvement needs in collaboration with coordinators and propose appropriate technical solutions; * Ensure data quality, security, and integrity across platforms; * Document processes, system workflows, and technical routines; * Conduct tests, user acceptance testing (UAT), and post-implementation monitoring of new features; * Provide technical support for incidents and urgent system-related requests; * Collaborate with internal and external IT teams to align on projects and integrations; **Requirements and Qualifications** **We are looking for someone with:** * Bachelor’s degree in Information Technology, Information Systems, Computer Engineering, or related fields; * Experience in system administration, database management, and integrations; * Experience with collection systems, credit systems, or banking platforms (preferred); * Knowledge of project management (agile methodologies, Scrum/Kanban); * Familiarity with BI tools is a plus; * Basic understanding of information governance and security; **You’ll stand out if you have:** * Experience in the banking sector **Work Location:** Belo Horizonte/MG (Hybrid work model); **Additional Information** **What we offer our employees:** * Meal and food allowance (If preferred, you may receive both benefits on a single food card); * Health insurance; * Dental insurance; * Childcare allowance; * Life insurance; * Private pension plan; * Wellhub; * Mercantil Academy of Development; * Profit Sharing Program (PLR); All positions are also open to people with disabilities (PCDs). We are the leading ecosystem for the 50+ population. With over 80 years of history, our journey has been marked by continuous innovation and service expansion — always focused on technology to deliver an outstanding banking experience. After all, our customers are the reason we exist. We are undergoing consistent transformation, driven by innovation, technology, data, and people. With over 9 million customers and a focus on the 50+ demographic, our bank aims to deliver a unique experience for this population. This effort has earned recognition: Mercantil is among the Best Companies to Work for in Minas Gerais and ranks as the fifth-largest payer of social security benefits in Brazil. Excellence is also reflected in our consistently high NPS (Net Promoter Score) — an indicator measuring customer satisfaction and loyalty. With over 300 service points across nearly 250 cities, the bank consolidates its national presence with proximity and efficiency. Moreover, great ideas always find space here. We believe in the power of diversity and inclusion to transform realities. Therefore, our opportunities are extended to people with disabilities, Black and Indigenous individuals, LGBTQIAPN+ individuals, people over 50, women enrolled in assistance programs addressing domestic violence, and other underrepresented groups. We remain committed to building a fair, representative, and truly inclusive environment for everyone. Join us! If you identify with this, come join us: **\#VEMSERMERCANTIL**
João Silva
Indeed · HR
João Silva
Indeed · HR
