Senior Operational Planning Analyst

Description

Job Summary: The Belo Horizonte Metro (Metrô BH) is seeking a Senior Operational Planning Analyst to conduct analytical studies, plan train timetables, and optimize operational flows, ensuring system integration and continuity. Key Highlights: 1. Planning and management of train timetable scheduling 2. Focus on optimizing operational flows and continuous improvement 3. Development of technical training programs and support for strategic decision-making **Metrô BH, part of the Comporte Group, operates the metro rail public transportation system serving the municipalities of Contagem and Belo Horizonte in the state of Minas Gerais.** **We currently have an opportunity for a Senior Operational Planning Analyst within the Operations Engineering Department.** **If you meet the requirements for this opportunity, please apply and feel free to share it with your professional network.** **Our job openings are inclusive.** **\#grupocomporte \#metrobh \#oportunidades** **Responsibilities and Duties** * Conducting operational analytical studies based on performance data, demand, and processes; * Developing and reviewing operational procedures to ensure standardization and regulatory compliance; * Planning and managing train timetable scheduling, considering demand, capacity, and available resources; * Defining operational strategies, including resource allocation and contingency and demand surge plans; * Scheduling and coordinating operational access (maintenance, cleaning, refueling, and interventions); * Aligning operational and administrative activities to ensure system integration and continuity; * Preparing managerial and technical reports consolidating operational indicators and performance; * Monitoring key performance indicators (KPIs), proposing corrective actions and improvements; * Evaluating and optimizing operational, administrative, and logistical flows; * Supervising and monitoring operational contracts to ensure scope, quality, and cost compliance; * Identifying and implementing continuous improvement opportunities focused on efficiency, cost reduction, and customer experience; * Developing and delivering technical and operational training for teams; * Providing technical support to leadership in strategic decision-making; * Adhering to the Integrated Management System (IMS), internal standards, and organizational policies; * Analyzing train circulation performance (punctuality, regularity, headway); * Conducting demand studies and supply sizing; * Planning operations for special situations (construction works, failures, events); * Liaising with maintenance, control center, traffic, safety, and customer service departments; * Producing technical and instructional materials (procedures, manuals, operational instructions); * Diagnosing operational bottlenecks and proposing structured solutions. **Requirements and Qualifications** * Bachelor’s degree in Administration, Engineering, or related fields; * Intermediate-level proficiency in Microsoft Office; * Experience in data and indicator analysis. **Additional Information** * **Benefits for the employee** **Medical and dental assistance reimbursement;** **Childcare allowance;** **Gympass (a comprehensive health app covering physical, mental, emotional, and financial well-being);** **Life insurance;** **Meal voucher and/or food allowance;** **Transportation voucher.** * **Benefits for dependents** **Medical and dental assistance reimbursement;** **Support for children with disabilities;** **Gympass (a comprehensive health app covering physical, mental, emotional, and financial well-being).** **We are one of the companies in the Comporte Group, operating the metro rail public transportation system serving the municipalities of Contagem and Belo Horizonte in the state of Minas Gerais.** **Here, we offer merit-based career opportunities and care for our employees by fostering a positive organizational climate, which translates into excellent service for our users. We practice ethical management, valuing fair relationships that enable everyone’s growth.** **We work to keep everything on track.** **Metrô BH: Connecting people and bringing Minas Gerais residents closer together!** **Grow with us!** **Our purpose is to connect people, places, and stories through safe, high-quality transportation—encouraging cultural exchange and the creation of new memories.** **\#VemproMetrôBH \#VempraComporte**