Job Summary: Support goal achievement, portfolio development, and technical assistance to relationship assistants by conducting monitoring and analysis of reports. Key Highlights: 1. Support the achievement of strategic goals and objectives 2. Contribute to the development of the cooperative members' portfolio 3. Conduct daily and weekly report monitoring and analysis **Description and Responsibilities:** **Working Hours:** Monday to Friday, 8:00 AM to 5:00 PM with a 1-hour break. **Level:** Operational **Employment Type:** Permanent – CLT * Support the achievement of goals and objectives established in the cooperative’s strategic plan; * Support portfolio development by contributing to the offering of products and services aligned with members’ profiles; * Provide technical support to relationship assistants to ensure service quality and responsiveness; * Rotate the portfolio within timelines planned by the commercial strategy department, through visits whenever required, telephone contacts, etc.; * Monitor and analyze daily and weekly reports on the cooperative members’ portfolio, including product and service sales, delinquency, and other metrics; * Perform other duties related to the position. **Requirements:** * Bachelor's degree in Business Administration or related fields; * Experience in this role; * Proficiency in sales techniques; * Knowledge of financial products and services; * Proficiency in Microsoft Office Suite; * CPA 10 certification\. **Benefits:** Seniority Bonus, Education Allowance, Birthday Gift Card, Christmas Gift Card, School Kit for Dependents, Maternity/Paternity Kit, National Health Plan | Unimed, National Dental Plan | Uniodonto, Private Pension Plan, Profit-Sharing Program, Life Insurance, Meal/Voucher Allowance, Transportation Voucher