COLLECTION ASSISTANT

Description

Job Summary: A collections professional responsible for negotiating debts, entering records, serving customers, and reconciling payments at a vehicle protection company. Key Highlights: 1. Customer service and negotiation with delinquent clients 2. Control and entry of collection records into the system 3. Issuance of payment slips and reconciliation of received amounts A vehicle protection company is seeking a Collection Assistant in Itaboraí. **Responsibilities:** Contact delinquent customers via telephone, e-mail, and other channels to negotiate and regularize outstanding debts. Enter and manage collection records in the system. Provide customer service, clarifying questions regarding invoices, payment deadlines, and terms. Issue and send payment slips, invoices, and collection notices. Reconcile received amounts and update account statuses. Assist in organizing and archiving documents related to collections. Previous experience as a Collection Assistant, Collection Analyst, Collection Supervisor, or Collection Coordinator may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 1\.800,00 * Cost-of-living allowance * Transportation voucher **Additional Information:** * Employment type: Permanent \- On-site * Schedule: Full-time * Working hours: To be determined.