**About Us:** We are the Casas Bahia Group, with over 70 years of history, fulfilling the dreams of \+100 million Brazilians. Here, we are always the main protagonists, acting with integrity and ethics in everything we do. Our passion for our people drives us forward, and our total dedication to customers is our daily commitment. We deliver results and constantly seek simplicity in everything we do! We are looking for a person to work in a 100% in-person model on our Customer Service team. **Here, total dedication has never been stronger.** **Responsibilities and Duties** **Your day-to-day in this amazing team \=)** Provide excellent service, delighting customers with personalized solutions and meeting their needs. Present products clearly, explaining their features, benefits, and differentiators. Assist customers in selecting the most suitable products, ensuring the best shopping experience. Close sales and oversee the entire process through delivery, guaranteeing customer satisfaction. Meet established sales targets, consistently striving to achieve—and exceed—expected results. Maintain store organization, cleanliness, and proper product display, contributing to a pleasant and attractive environment. **Requirements and Qualifications** **It would be great if you have:** Completed high school Effective and clear communication skills Persuasion skills Proficiency in commercial negotiation Proficiency in Portuguese language Strong mathematical calculation skills Desirable experience in sales via apps and digital channels Desirable prior experience in the retail sector (Home Appliances/Furniture) **Additional Information** **Some benefits you’ll enjoy with us:** Wellhub/Gympass or Totalpass Sesc membership Meal allowance Transportation allowance Dr. Saúde (Telemedicine and free psychological support for you and your family) Medical assistance Dental assistance Acolher Program (Free retirement, financial, and legal consulting, plus social support) Pregnancy Program Baby layette Mom Card Extended maternity and paternity leave Private pension plan Discount Club (Up to 70% off products and services) Employee Store Life insurance Funeral assistance Corporate University Discounts on all Group products PLR – Profit and Results Sharing **Additional Information:** **Work Location: Macaé/RJ** Schedule: Flexible availability Work Model: In-person **\#JoinCasasBahiaGroup** **Here, total dedication has never been stronger!** Our commitment goes beyond work: we aim to provide a journey that values and cares for you as a person. We’re here to support your personal and professional growth**.** **Important Information:** We value diversity: all our positions are open to people of diverse ethnicities, genders, orientations, disabilities, and identities. Opportunities are available for **internal and external applicants**. Employees: access the **Internal Recruitment Policy** on ServiceNow to review program requirements and premises. *The Casas Bahia Group is one of Brazil’s most iconic companies, with a rich history spanning decades. Its journey is marked by resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to deliver solutions and engage face-to-face makes us human.* *We are more than 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we have for you and all Brazilians, welcome aboard—feel at home and explore our career opportunities at the Casas Bahia Group.*
João Silva
Indeed · HR
João Silva
Indeed · HR
