Operations Assistant and Customer Support

Description

Job Summary: Responsible for monitoring KPIs, analyzing packaging measurements, preparing leasing reports, and managing materials—ensuring compliance and customer satisfaction. Key Highlights: 1. A welcoming and innovative environment that encourages professional growth. 2. Ongoing training and professional support for continuous development. 3. Being part of a qualified team committed to results. We are an accounting firm with 57 years of excellence, located in Macaé/RJ, strongly committed to fostering a positive, collaborative workplace culture focused on continuous learning. Here, we value professional growth, consistently invest in training and updates, and provide a work environment that encourages the development and improvement of each employee. ° What We Offer: ✅ 100% remote work model (occasional, scheduled visits to the office in Macaé and RJ) ✅ A welcoming and innovative environment where you will be encouraged to grow and enhance your skills. ✅ Ongoing training and professional support for your continuous development. ✅ The opportunity to join a highly qualified team committed to results. ° Your Key Responsibilities: Monitor performance indicators and reports to ensure process compliance and customer satisfaction. You will analyze packaging measurements according to client specifications, prepare and submit leasing reports, and maintain ongoing communication to resolve discrepancies and fulfill requests. You will also manage and authorize material storage at third-party locations, ensuring adherence to regulations and established deadlines—contributing to operational efficiency and service quality. ° Requirements: * Completed degree in Administration, Accounting Sciences, Production Engineering, or Management Processes; * Experience with Microsoft Office and general computer skills; * Intermediate Excel proficiency; * Assertive communication, organization, and results orientation. **If you wish to join a team recognized for its quality, innovation, and collaborative environment, apply now!**