Call Center Operator

Description

Job Summary: Join AeC as a telephone operator, resolving customer inquiries and issues via phone, email, chat, WhatsApp, and voice, in an environment that prioritizes well-being and professional growth. Key Highlights: 1. Opportunities for professional growth and development 2. Work environment that values employee happiness and well-being 3. Internal promotion program and career development plan **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Provide telephone support to answer questions and deliver quick solutions to customers, guiding them step-by-step to resolve issues. Work channels include email, chat, WhatsApp, voice, and others. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Entry-level positions also available. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, or operator is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Permanent CLT contract Compensation: R$1.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com