Call Center Operator

Description

Job Summary: Phone, email, chat, WhatsApp, and voice support to provide quick solutions and guide customers through problem resolution. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Career development plan: promotion starting from the third month 3. No prior experience required; positions available for first-time job seekers **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us — whether you have prior experience or not, join AeC! **Responsibilities**: Phone support to answer questions, provide quick solutions to customers, and guide them step-by-step through problem resolution. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support consultant, collections agent, active or passive customer service representative, salesperson, interaction expert, or operator will be considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Full-time CLT Compensation: R$1.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site