Cashier

Description

Job Summary: As a Cashier in O Boticário’s Direct Sales channel, you ensure swift and accurate service to distributors, guaranteeing organized and standards-compliant payment processing and merchandise release. Key Highlights: 1. Friendly and accurate service to distributors (beauty consultants) 2. Accurate sales recording and application of commercial policies 3. Cashier organization and service area arrangement The Cashier in O Boticário’s Direct Sales channel is the professional responsible for delivering swift, friendly, and accurate service to the brand’s distributors at the point of purchase completion. You serve as a key element in the beauty consultant’s service experience, ensuring that payment processing, order verification, and merchandise release occur in an organized manner and fully comply with company standards. Your daily routine includes accurately entering orders into the system, applying commercial policies (e.g., discounts and promotional gifts), receiving payments, and issuing receipts. You also perform cash reconciliation and maintain an organized service point, collaborating with the sales team and other departments to ensure smooth operations. **Main responsibilities of the Cashier in O Boticário’s Direct Sales channel:** * **Distributor (beauty consultant) service:** Greet distributors warmly and clarify questions regarding orders, promotions, and payments. * **Sales recording:** Enter orders into the system, verify products, and apply active campaign discounts and promotions. * **Payment collection:** Receive payments in cash, credit/debit card, or other company-authorized methods, performing proper verification and accurate cash reconciliation. * **Cash control:** Maintain an organized and up-to-date cash register throughout the day, execute cash withdrawals (removals), and perform precise end-of-day reconciliation. * **Sales team support:** Assist field supervisors and customer service staff in resolving simple order-related issues or distributor inquiries. * **Issuance of invoices and receipts:** Ensure every transaction is properly documented according to company procedures. * **Service area organization:** Maintain optimal functionality of the support point (POS), keeping the environment clean and suitable for service.