Cashier

Description

Job Summary: The Cashier plays a vital role in ensuring agile and accurate service to distributors, guaranteeing organized and efficient payment processing and merchandise release. Key Highlights: 1. Ensure agile, courteous, and accurate service to distributors 2. Responsible for sales registration, payment collection, and cash control 3. Collaborate with the sales team to ensure smooth operations The Cashier in O Boticário’s Direct Sales channel is the professional responsible for delivering agile, courteous, and accurate service to the brand’s distributors at the point of purchase completion. Acting as a key element in the beauty consultant’s customer experience, the Cashier ensures that payment processing, order verification, and merchandise release occur in an organized manner and in compliance with company standards. Daily responsibilities include accurately registering orders in the system, applying commercial policies (such as discounts and promotional gifts), collecting payments, and issuing receipts. The Cashier also performs daily cash closing and maintains an organized service point, collaborating with the sales team and other departments to ensure seamless operations. **Main responsibilities of the Cashier in O Boticário’s Direct Sales channel:** * **Distributor (beauty consultant) service:** Welcomes distributors courteously and clarifies questions regarding orders, promotions, and payments. * **Sales registration:** Enters orders into the system, verifies products, and applies current campaign discounts and promotions. * **Payment collection:** Accepts payments in cash, credit/debit card, or other methods authorized by the company, performing proper verification and accurate cash closing. * **Cash control:** Maintains an organized and up-to-date cash register throughout the day, performs cash withdrawals (removals), and closes the cash register precisely. * **Sales team support:** Assists field supervisors and customer service teams in resolving simple order-related issues or distributor inquiries. * **Issuance of invoices and receipts:** Ensures all transactions are properly documented according to company procedures. * **Service area organization:** Ensures optimal operation of the point-of-sale (POS) location, maintaining a clean and appropriate environment for customer service.