Description
Job Summary:
Professional responsible for managing social media leads, attending to customers via WhatsApp, converting leads into appointments, and organizing information in spreadsheets and CRM.
Key Highlights:
1. Lead management and customer relationship via WhatsApp.
2. Focus on converting leads into appointments.
3. Organization and control of leads in spreadsheets and CRM.
Dermatology clinic seeks a Customer Service Consultant in Recife (Casa Forte).
**Responsibilities:**
Managing leads from social media. Attending to and building relationships with leads via WhatsApp. Converting leads into consultation appointments. Organizing and controlling leads in spreadsheets and CRM.
Previous experience as a Customer Service Analyst, Relationship Assistant, Customer Support Specialist, or Customer Service Coordinator may indicate alignment with some activities of this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* Employment Type: Permanent \- On-site.
* Schedule: Full-time.
* Working Hours: Monday, Tuesday, Wednesday, and Friday, from 08:00 to 18:00\. Thursday, from 10:00 to 20:00\.