Call Center Operator - Arapiraca

Description

Job Summary: Phone-based customer service to address inquiries and provide quick solutions, conducted via email, chat, WhatsApp, voice calls, and other channels. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Career development plan with promotions starting from the third month 3. Position also available for first-time job seekers Join AeC! We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well\-being. Career Development Plan at AeC At AeC, your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities:** Phone-based customer service to address inquiries and provide quick solutions, including step-by-step guidance to resolve issues. Conducted via email, chat, WhatsApp, voice calls, and other channels. Requirements Must be at least 18 years old High school diploma or equivalent Positions available for all shifts (morning, afternoon, and night), with part-time, 6x1, or 5x2 schedules\. Position also available for first-time job seekers. No prior experience required; however, previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction specialist, operator, etc., is considered advantageous. Here, you’ll find cutting-edge Technology and Human Warmth, Innovation, people, and opportunities. **Minimum Education Level:** High School (Secondary Education)