Junior Tracking Operator

Description

Job Summary: A professional responsible for travel monitoring, claims handling, and customer, partner, and supplier support. Key Highlights: 1. Active and responsive customer and partner service 2. Handling of loss events (losses, damages, and incidents) 3. Travel monitoring and tracking **Your challenge will be:** * Conduct travel monitoring and tracking; * Handle loss events related to: Losses, Damages, and Incidents; * Provide active and incoming call support to customers, partners, and suppliers for clarifications and guidance regarding tracked and/or monitored trips; * Operate internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and Qualifications:** * Completed high school education; * Office suite knowledge is desirable; * Flexible availability for shift work; * Strong drive to deliver results, high energy, innovative mindset, and proactive attitude! * **Availability for a 12x36 rotating shift schedule from 6 PM to 6 AM** What We Offer: ️ Meal Allowance; Transportation Allowance; National Health Insurance Plan; Dental Insurance Plan; Gympass; Employee Referral Program; Pharmacy Partnership Program; Life Insurance; Childcare Assistance; Partnerships with educational institutions; Internal campaigns offering bonuses and/or prizes; CLT employment contract; ️ Working hours: 12x36 rotating shift — either from 6 AM to 6 PM or from 6 PM to 6 AM; On-site work model.