Junior Tracking Operator

Description

Job Summary: Provide receptive customer service via WhatsApp and operate internal systems, offering guidance on tracked and/or monitored trips. Key Highlights: 1. Receptive customer service via WhatsApp 2. Operation of internal systems (SGR, Rastrear 4.0, SIL) 3. Innovative mindset and proactive attitude **Your challenge will be:** Providing receptive customer service via WhatsApp platform; Operating internal systems (SGR, Rastrear 4\.0, SIL); Providing guidance related to tracked and/or monitored trips. **Requirements and qualifications:** Completed high school education; Proficiency in Microsoft Office suite; Experience in customer service is a plus; Strong drive to deliver results, high energy, innovative mindset, and proactive attitude. **Availability for shift schedule: Rotating 5x2 or 6x1 (including Saturdays) \- 1:00 PM to 10:00 PM** What we offer: ️ Meal allowance; Transportation allowance; National health insurance plan; Dental insurance plan; Gympass; Employee referral program; Pharmacy partnerships; Life insurance; Childcare assistance; Partnerships with educational institutions; Internal campaigns offering bonuses and/or prizes; CLT employment contract; ️ Work schedule: Rotating 12x36 \- 6:00 AM to 6:00 PM or 6:00 PM to 6:00 AM; On-site work model.