Collection Assistant

Description

Job Summary: The Collection Assistant will be responsible for contacting delinquent customers, negotiating payments, and monitoring payment deadlines, working proactively as part of a team. Key Highlights: 1. Negotiation and contact with delinquent customers 2. Management of spreadsheets and collection systems 3. Collaboration to improve processes We are seeking a Collection Assistant to join our team. The professional will be responsible for contacting delinquent customers, negotiating payment methods, issuing invoices, and monitoring payment deadlines. Strong communication skills, negotiation abilities, organization, and proactivity are essential. Prior experience in collections will be considered an advantage. If you are committed, capable of handling challenging situations, and enjoy working collaboratively, this position is for you. Join our team and contribute to the company's growth! Responsibilities 1\. Make telephone and email contact with delinquent customers to negotiate payment methods. 2\. Manage spreadsheets and collection control systems. 3\. Record payment information and agreements in the system. 4\. Issue invoices and send them to customers. 5\. Provide customers with information regarding outstanding debts and payment deadlines. 6\. Monitor the status of the delinquent portfolio. 7\. Maintain up-to-date records of all customer interactions. 8\. Assist in preparing collection reports. 9\. Contribute to improving the company’s collection processes. 10\. Collaborate with other departments to resolve special cases of delinquency. Employment Type: Full-time CLT Compensation: Starting from R$2\.041,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Education allowance * Life insurance * Meal allowance * Transportation allowance Education: * Currently enrolled in or having interrupted undergraduate studies (Mandatory) Work Location: On-site