Collection Assistant

Description

Job Summary: We are seeking a Collection Assistant to negotiate payments, manage processes, and collaborate as part of a team, contributing to the company's growth. Key Highlights: 1. Collaborative environment and teamwork 2. Payment negotiation and delinquency management 3. Continuous improvement of collection processes Collaborative environment We are looking for a Collection Assistant to join our team. The professional will be responsible for contacting delinquent customers, negotiating payment methods, issuing invoices, and monitoring payment deadlines. Strong communication skills, negotiation ability, organization, and proactivity are essential. Experience in collections will be considered a plus. If you are committed, capable of handling challenging situations, and enjoy working in a team, this position is for you. Join our team and contribute to the company's growth! 1\. Make telephone and email contact with delinquent customers to negotiate payment methods. 2\. Manage spreadsheets and collection control systems. 3\. Record payment information and agreements in the system. 4\. Issue invoices and send them to customers. 5\. Provide customers with information regarding outstanding balances and payment deadlines. 6\. Monitor the evolution of the delinquent portfolio. 7\. Maintain up-to-date records of all customer interactions. 8\. Assist in preparing collection reports. 9\. Contribute to improving the company's collection processes. 10\. Collaborate with other departments to resolve special cases of delinquency.