ADMINISTRATIVE ASSISTANT

Description

Job Summary: The professional will provide administrative services focused on customer service and administrative technical support, ensuring the proper development of processes and actions. Key Highlights: 1. Provide administrative services with a focus on customer service 2. Support administrative technical support activities 3. Ensure the proper development of processes **Hello, we are Cruzeiro do Sul Educacional!** We believe in the power to transform lives through quality and excellence in education! Here, we seek to connect diverse individuals so they can build a better world through education—through hard work, respect, and dedication—providing the best experience and supporting the learning journey of over 500,000 students. Cruzeiro do Sul Educacional S/A is one of the largest and most representative educational groups in the country, with academically relevant educational institutions and brands recognized in their respective regions—from basic education schools to higher education institutions. Faculty members and professionals from various areas work in harmony to guarantee this daily construction. We are always seeking new people to collaborate toward this goal—whether professionals seeking their first opportunity in the job market or highly experienced professionals. Do you identify with and believe in this purpose, and would you like to work for one of our brands? Join our team! We welcome you with open arms. To apply for one of our positions, it is important to keep all your information updated and complete. Feel free to register for all available positions that interest you; however, we recommend completing one application process before starting another. **Responsibilities and Duties** **JOB MISSION:** Provide administrative services related to your area of expertise, execute administrative customer service processes according to established guidelines or procedures. Provide service to faculty and students and support administrative technical support activities, ensuring the proper development of implemented processes and actions. **MAIN DUTIES / RESPONSIBILITIES:** * Issue rental and consumption bills for UP tenants, based on meter readings conducted by the Operations Area, sending them to customers 15 days prior to the due date; * Collect overdue bills from commercial points and events (as defined with Coordination) via email, phone, or WhatsApp messages, and record who was contacted and by which method; * Negotiate outstanding balances with tenants and draft agreement terms according to internal templates; * Enter signed agreements for commercial points and/or events into the Installment Control system; * Maintain control of active contracts with tenants to prevent billing customers with terminated agreements. **Requirements and Qualifications** **Education:** * Currently pursuing a bachelor’s degree; **Computer Skills:** * Microsoft Office Suite (intermediate Excel). **Additional Information** **Working Hours:** * 8:00 AM to 5:48 PM (Monday to Friday), 220 hours/month **Benefits:** * Health Insurance * Dental Insurance * Transportation Allowance (VT) or Parking * Cafeteria * Birthday Day Off * Total Pass * Pharmacy Benefits * Life Insurance * Two 50% tuition scholarships for on-campus undergraduate or postgraduate studies (extended to spouse and/or children) * Two 100% tuition scholarships for undergraduate or postgraduate online studies (extended to spouse and/or children) Are you ready to contribute to our purpose of quality and excellence in education? Join our team! With over three decades of history and tradition, we are a reference in excellence in higher education in the state of Paraná, with national recognition. We have campuses in Londrina, Ponta Grossa, and Curitiba—where the Ecoville campus is located, considered one of the most modern and comprehensive in the country. Our portfolio includes on-campus and distance undergraduate programs, as well as lato sensu and stricto sensu postgraduate programs, and we stand out in scientific research through our master’s and doctoral programs. We connect students, faculty, staff, methodologies, community, and the labor market to deliver the best experience in higher education, guiding and supporting university students throughout their academic journey—thus transforming lives and realities through education. We are part of Cruzeiro do Sul Educacional S/A, one of the largest and most representative educational groups in the country, bringing together academically relevant higher education institutions and brands recognized in their respective markets. Also explore the Cruzeiro do Sul Educacional and other group brands’ career portal: https://cruzeirodosuleducacional.gupy.io