Customer Service Agent

Description

Job Summary: This professional will provide customer service, contribute to business results, assist in developing commercial proposals, and support cooperative members with electronic access methods. Key Highlights: 1. Provide service to cooperative members 2. Contribute to results and achievement of targets 3. Assist in developing commercial proposals **Description and Responsibilities:** **Working Hours:** 8:00 AM to 5:00 PM **Level:** Operational **Employment Type:** Permanent – CLT* Provide service to cooperative members; * Contribute to results and achievement of established targets; * Assist in developing and implementing commercial proposals for products and services offered to cooperative members; * Support cooperative members in accessing and using electronic platforms; * Perform other related duties as required and directed. **Requirements:** Education: Completed undergraduate degree in Business Administration, Economics, Accounting Sciences, or related fields. Technical Knowledge: * Computer skills (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook); * Financial institutions, financial cooperatives; * Financial products and services; * Sales techniques. Desirable: ANBIMA certification **Benefits:** Medical assistance, Dental assistance, Gym allowance, Daycare allowance, Education allowance, Corporate mobile phone, Profit-sharing program, Private pension plan, Life insurance, Meal voucher, Food voucher, Transportation voucher