Responsibilities: * Provide patient, companion, and visitor reception during the night shift; * Register and update data in the hospital information system; * Open patient service files and direct patients to the responsible departments; * Verify documentation required for consultations and admissions; * Monitor visitor entry flow according to hospital regulations; * Provide general information clearly and empathetically; * Support nursing staff and administrative departments as needed; * Record incidents and relay information during shift handover; * Maintain reception area organization throughout the shift; * Ensure confidentiality of information in accordance with institutional policies and LGPD; * Report complications to supervision or the responsible team. Requirements: * Prior experience in public-facing roles. * Strong verbal and written communication skills. * Basic computer literacy. * Organizational skills and proactivity. * Ability to handle stressful situations and solve problems.
João Silva
Indeed · HR
João Silva
Indeed · HR
