CUSTOMER CONSULTANT

Description

Job Summary: The professional will provide customer service, negotiate sales, advise customers on products, and manage orders and delivery deadlines. Key Highlights: 1. Company with over 100 years of history and strong values 2. Focus on work, transparency, ethics, and personal development 3. Diversity & Inclusion culture with belonging initiatives **None:** Have you ever considered joining a company with over 100 years of history? Join this legacy! The world changes; Zema acts! In line with our core values—work, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals eager to join one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Provide customer service, negotiate prices, delivery timelines, payment terms, and discounts; advise customers on product and/or service specifications; manage customer orders, product quality, and agreed delivery deadlines; assist customers in product selection by demonstrating product functionality. **Preferred Qualifications:** Experience in sales (furniture and electronics); Completed High School; Basic computer skills and social media proficiency; Desirable knowledge of the Consumer Protection Code. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platform; Wellhub (comprehensive health platform); Birthday Day Off; Partnerships offering exclusive discounts on various services and products. Diversity \& Inclusion We strive to seriously promote and build Diversity \& Inclusion within the company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None