Perform evaluation, monitoring, and continuous improvement of logistics operations, ensuring compliance with processes, corporate policies, and legal requirements, while promoting operational efficiency, risk reduction, and standardization across owned and outsourced facilities. We are looking for people who will help us fulfill our purpose of **more health for more people**. If you are a proactive professional, adaptable to change, and committed to pursuing continuous improvement, **join us**! **All our job openings are open to people with disabilities (PwD)** **Responsibilities and duties** * Conduct operational and process audits at transshipment hubs, branches, and logistics partners nationwide. * Assess process compliance with internal procedures, SLAs, corporate policies, and legal requirements. * Map and analyze operational workflows, including receiving, sorting, warehousing, cross-docking, loading, and distribution. * Identify operational failures, process deviations, bottlenecks, and operational risks. * Monitor and analyze key performance indicators (KPIs), such as damages, losses, productivity, dwell time, and lead time. * Prepare technical audit reports containing evidence, diagnostics, and structured action plans. * Track implementation and evaluate the effectiveness of action plans in coordination with local and regional leadership. * Act as a continuous improvement agent, promoting best operational practices across facilities. * Support standardization of processes between owned and outsourced operations. * Conduct on-site and remote audits according to the operational criticality level. **Requirements and qualifications** * Bachelor’s degree in Business Administration, Logistics, Production Engineering, or related fields. * Proven experience in operational or logistics process auditing. * Experience in transportation, distribution, or logistics operations. * Hands-on experience in operational environments (not exclusively corporate). * Prior work experience with freight carriers, logistics operators, distribution centers, or transshipment hubs. * Experience managing geographically distributed operations (multi-DCs). * Desired: experience auditing logistics partners or outsourced operations. * Knowledge of operational and logistics process auditing. * Experience in road freight transportation and logistics operations. * Experience in logistics hubs and cross-docking operations. * Ability to map, analyze, and redesign processes (flowcharts). * Analysis of operational KPIs and logistics performance. * Knowledge of damage management, loss control, and operational risk mitigation. * Understanding of logistics costs and productivity metrics. * Ability to prepare managerial and executive reports. * Familiarity with standards and best practices (ISO 9001 and operational compliance are a plus). * Intermediate/advanced Excel proficiency. * Familiarity with TMS, WMS, or logistics ERP systems (a plus). **Additional information** **Benefits:** * Superior Performance Bonus (PDS); * Meal allowance; * Meal voucher basket; * Health insurance (Unimed); * Dental insurance (SulAmérica); * Life insurance; * Superior Performance Bonus (PDS); * Partnerships and agreements (SESC, universities, restaurants, leisure, and culture); * Corporate university; * Development programs; * Maternity program; * TotalPass. We are **GrupoSC**: the extension of the industry, a customer-focused solution centered on patients and consumers, formed by major brands such as SantaCruz, Panpharma, and Oncoprod. Recognized in the market, carrying reputation, legacy, and expertise built over 70 years. We offer a comprehensive range of solutions that connect innovation to distribution through a logistics operation that picks over 4.8 million units and performs 80,000 deliveries daily. All this is possible only through the dedication of our team—more than 15,000 employees spread across Brazil, driven by our core pillars: **Credibility**, **Attitude**, and **Empathy**.
João Silva
Indeed · HR
João Silva
Indeed · HR
