Description
* Manage the operational team, monitoring performance, guiding activities, and ensuring achievement of company goals and standards;
* Handle conflict management to foster a productive and aligned work environment, with focus on discipline and team engagement;
* Ensure compliance with internal policies and procedures, applying disciplinary measures when necessary;
* Control and monitor operational processes, ensuring efficiency, quality, and adherence to deadlines;
* Monitor customer order fulfillment, respecting time windows and delivery deadlines, guaranteeing the agreed service level;
* Address operational issues by identifying root causes and implementing agile and effective solutions;
* Track, analyze, and update performance indicators (KPIs), ensuring productivity targets are met;
* Develop and execute action plans focused on continuous process improvement;
* Conduct inventory control, physical counts, and ensure correct FIFO implementation;
* Operate and guide the use of material handling equipment, such as pallet jacks;
* Ensure sector organization, cleanliness, and standardization (5S);
* Guarantee proper use of uniforms, PPE, and compliance with safety regulations;
* Participate in quality and continuous improvement programs (ISO 9001, SASSMAQ);
* Uphold Quality, Safety, Occupational Health, and Environmental (QSMS) requirements;
* Report incidents, risks, and opportunities for improvement, acting preventively;
* Halt operations in cases of serious and imminent risk, ensuring team safety.
* Requirements:
* Experience in operational leadership (logistics, production, or related areas);
* Experience managing KPIs and processes;
* Skills in conflict management and decision-making;
* Proactive, organized profile with a results-oriented mindset;
* Availability to work rotating shifts.
Compensation: Up to R$4.053,00 per month
Benefits:
* Dental assistance
* Fuel allowance
* Free parking
* Transportation allowance
Work location: On-site