Description
Join the team of Portobello Shop's own stores — a globally recognized brand in innovation and design of comprehensive surfacing solutions. We are Brazil's largest specialized retail network, driven since 1998 by our purpose to **transform environments and delight people**.
Here, you design the next step of your career within an **agile and dynamic environment**. If you're also passionate about retail, design, and technology; motivated by outstanding delivery; and guided by customer satisfaction, then this is where you belong. Join us in shaping the future of design at Portobello Shop!
**Responsibilities and Duties**
* Deliver exceptional service to Portobello customers, providing a unique and delightful experience to foster loyalty;
* Maintain thorough knowledge of in-store products and stay continuously updated on sales information, technical support, and application methods;
* Perform quantitative calculations;
* Conduct internal and external communications with your portfolio of specifiers to increase business with these professionals;
* Monitor individual performance targets and analyze personal performance reports, planning and executing actions for continuous improvement;
**Requirements and Qualifications**
* Completed or nearing completion of a bachelor’s degree — preferably in Architecture and Urban Planning or Interior Design;
* Experience in tile or decoration stores;
* Sales techniques;
* Proficiency in Microsoft Office / Google Workspace tools;
* Key competencies: self-development, customer focus, results orientation, competitiveness, emotional balance, strong interpersonal skills, self-motivation, resilience, innovation, planning, discipline.
**Additional Information** **WHAT WE OFFER TO PORTOBELLO LOVERS:**
* Life insurance;
* Medical and dental assistance;
* Meal allowance;
* Transportation allowance or Mobility Card;
* Profit Sharing and Results Program;
* Discount network — partnerships with various institutions;
* Discount on Portobello product purchases;
* Aprende Shop — online learning platform with content and training;
* Professional Training and Development Programs;
* Birthday day off;
* Wellhub (corporate wellness platform);
* Dynamic and welcoming environment;
* Opportunity to be part of a market-leading company.
**All our positions are also open to persons with disabilities.**
Be part of the future of design! Come be \#portobellolover
We are **Portobello Shop**, the retail brand of Portobello Group. With over 160 stores, we lead in innovation and design of comprehensive surfacing solutions in Brazil. And we’re not stopping there — together, we are a global benchmark in the industry.
At **Portobello Shop**, we believe design has the power to transform the world. Our journey is built on new scenarios, new characters, and constant challenges — yet our purpose remains unchanged: **Live Design, Transform Environments, and Delight People.**
We are Brazil's largest specialized retail network for surfacing materials and part of a complete ecosystem that unites innovation, excellence in logistics, and passion for what we do. If you seek a place where agility meets strategy and empathy guides relationships, your place is here.
**Why join our Ecosystem?** Working at Portobello Shop means experiencing diverse facets of a solid, constantly expanding business. Our opportunities span the entire ecosystem:
* **Our Stores:** Where design comes alive. If you love direct customer interaction and want to realize dreams through expert consultation, our retail roles are for you.
* **Operations (Logistics and Officina Portobello):** The engine behind our delivery. Here, we manage everything from precise logistics across our distribution centers to the artisanal and technological finishing at Officina, transforming porcelain into art.
* **Backoffice (Head Office):** The intelligence behind the business. This is where the departments and teams supporting and accelerating our business operate strategically and integrally to drive growth, innovation, and excellence across our ecosystem.
***Our Culture and Values (What Drives Us):*** We seek professionals who align with our pillars:
* **Play Fair and Play Together:** Ethics and collaboration form the foundation of everything we do.
* **Adaptability and Sense of Urgency:** We respond swiftly to change, focusing on what truly matters.
* **Empathy:** We listen, understand, and value people to build the best solutions.
* **Results Orientation and Strategic Vision:** We plan for the future without losing sight of excellence in current execution.
**Your journey starts here!** If you thrive on challenges, are passionate about innovation, and want to build a career in a dynamic and inspiring environment, explore our openings below and join our story.