Customer Support Representative

Description

Job Summary: We are looking for a strategic and proactive customer support representative for a startup, focused on efficient and human-centered solutions and teamwork. Key Highlights: 1. Strategic approach to customer service 2. Values autonomy and proactivity in a startup environment 3. Crisis management and strategic customer service skills We seek a customer support professional with a strategic approach to customer service, ensuring efficient and human-centered solutions. As a startup, we value autonomy and proactivity, so it is essential that you take initiative and collaborate effectively within a team. **Requirements:** \- Prior experience in customer service, customer support, or related areas. \- Excellent verbal and written communication skills. \- Crisis management and strategic customer service skills. \- Knowledge of CRM systems and ability to manage multiple tools simultaneously. \- Analytical ability and proactivity to solve problems and propose improvements. \- Autonomy to manage tasks while maintaining alignment with the team. Employment Type: Full-time CLT Salary: R$2\.100,00 \- R$2\.350,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Do you have customer support experience? * Do you reside in Uberlândia/MG? Work Location: On-site