Support Analyst

Description

Job Summary: Professional to assist customers, provide support, collaborate in tool implementation, and conduct training, with emphasis on proactivity and communication. Key Highlights: 1. Opportunity for career growth with the company 2. Training on the company's platform 3. Study Platform SUPPORT Support Position Objective: * Assist our customers * Provide support * Collaborate in implementing our tool * Conduct customer training whenever necessary Requirements: * Experience in customer service * Knowledge of computer science * Willingness to make a difference * Enjoy helping others * Proactive * Didactic * Good communication skills * On-site work * Occasional work on Saturdays * Preference for residents of Coqueiros, Estreito, Abraão, Centro, or nearby areas. Opportunity for career growth with the company * Training on the company's platform * Benefits * Study Platform Benefits: * Medical assistance * Dental assistance * Fuel allowance * Education allowance * Commercial partnerships and discounts * Food voucher * Meal voucher * Transportation voucher * Birthday day off * Snacks at work Working hours: 40 hours/week Job type: Full-time, Permanent CLT Salary: R$2.000,00 - R$3.500,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Education allowance * Commercial partnerships and discounts * Food voucher * Meal voucher * Transportation voucher Experience: * IT Support (Mandatory) Work location: On-site