Administrative Assistant

Description

1. Work schedule This position requires a **weekly working hours of 44 hours**, distributed as follows: * **Monday to Friday:** 7:00 AM to 4:48 PM, with a 1-hour break; 2. Main job responsibilities The hired professional must perform, among others, the following activities: * Telephone customer service; * In-person public service; * Patient communication via messaging; * Assisting physicians with patient reception for telemedicine; * Supporting leadership in managing internal processes. 3. Prerequisites Requirements for this position include: * Completed high school education; * Strong verbal and written communication skills; * Aptitude for public service and interpersonal relationships; * Organization, responsibility, and attention to detail; * Proficiency in using systems, computers, and digital communication tools; * Ability to handle multiple simultaneous tasks; * Professional demeanor, courtesy, and discretion when interacting with patients, the public, and internal teams; * Availability for **in-person** work at the address provided; * Availability to comply with the described work schedule. 4. Desired differentiators The following will be considered advantageous: * Prior experience in administrative routines; * Experience in customer service at clinics, medical offices, hospitals, or healthcare services; * Familiarity with WhatsApp, digital platforms, and internal systems; * Experience supporting leadership or monitoring operational workflows. 5. Expected profile We seek a proactive, collaborative, organized, and committed professional capable of contributing to seamless service delivery, enhancing patient experience, and ensuring proper functioning of the institution’s internal processes. Employment type: Full-time, permanent CLT contract Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work location: In-person