Browse
···
Log in / Register
Job Summary: The professional will evaluate and score interactions, monitor daily productivity targets, and identify opportunities to improve service quality and activity execution. Key Highlights: 1. Evaluates and scores field interaction, providing feedback for improvement 2. Monitors daily productivity target achievement across departments 3. Proposes improvements in collaboration with supervision and coordination Icomon Tecnologia Ltda. has been implementing and maintaining infrastructure projects nationwide for over 30 years. Icomon serves the leading telecom operators and service providers in the sector and manages the majority of operations in the metropolitan region of São Paulo. Furthermore, the company continuously evolves and actively seeks new technologies to optimize processes, delivering the best market solutions. ORGANIZATIONAL CLIMATE Icomon offers programs and benefits focused on talent attraction, retention, and internal team motivation. Additionally, the company maintains internal communication channels that keep employees updated and foster interaction. Icomon also implements flexible work programs, including time banking and remote work (home office). Employee feedback is collected via Icomon’s Employee Support Channel and through our internal Culture Mapping initiative. Action plans are developed and executed to ensure a welcoming environment and high levels of satisfaction among team members. DIVERSITY The company fosters an inclusive organizational environment, bringing together diverse professional profiles and working styles to address daily challenges. Diversity is embedded in Icomon’s DNA—multiple worldviews and leadership styles coexist, valuing social inclusion and gender equity. CAREER AND DEVELOPMENT ICOMON supports the training and development of its employees (staff) through comprehensive programs. **Responsibilities and Duties** * Evaluates and scores CL-field interactions, providing feedback to improve deliverables and overall results. * Monitors the percentage of daily productivity target achievement across departments. * Identifies opportunities to enhance service quality and CL-field activity execution. * Proposes improvements in collaboration with supervision and coordination. **Requirements and Qualifications** Agile, responsible, and organized **Additional Information** * Salary: R$2\.348,28 * Alelo Tudo meal or food allowance – R$24,29 per day * Transportation allowance * Unimed health plan – R$145,40 with copayment * Bradesco Seguros dental plan – R$21,54 \- Bradesco Seguros life insurance \- Premium percentage based on salary * PPR twice per year WORKING HOURS Monday to Friday, 08:00–18:00, with a 1-hour and 12-minute lunch break; rotating Saturday shifts. ICOMON serves the leading telecom operators and service providers in the sector and manages the majority of operations in the metropolitan region of São Paulo. Furthermore, the company continuously evolves and actively seeks new technologies to optimize processes, delivering the best market solutions.
