Job Summary: The Arcobaleno Convention Resort seeks a dedicated Administrative Assistant to handle collections and financial routines, valuing team development and a humanized work environment. Key Highlights: 1. GPTW Excellence Seal for an inspiring and humanized work environment 2. Focus on collections and financial routines 3. Opportunity for general administrative support The Arcobaleno Convention Resort values people, invests in team development, and transforms every experience into memorable moments for our guests. We have received the GPTW Excellence Seal, recognizing our commitment to an inspiring and humanized work environment. We are seeking a dedicated **Administrative Assistant** to handle collections and financial routines. Responsibilities: * Conduct customer collections via telephone, WhatsApp, and email; * Monitor overdue and upcoming installments according to internal reports; * Support the control and organization of collection-related information; * Provide telephone and in-person customer service; * Organize and file documents; * Assist in preparing reports and spreadsheets; * Control and request office supplies; * Perform general administrative support activities. Requirements: * Prior experience in administrative roles * Basic knowledge of Microsoft Office (Word, Excel, PowerPoint) * Strong communication and interpersonal skills * Organizational skills and attention to detail * Ability to work collaboratively and under pressure ```