Field Support Technician

Description

Job Summary: Professional responsible for diagnosing, performing preventive and corrective maintenance on computers and laptops, with on-site technical support. Key Highlights: 1. Perform preventive and corrective maintenance on IT equipment 2. Provide on-site technical support to users 3. Configure and install operating systems and corporate tools We have been consolidating our presence in the market since 2011 as a company specialized in IT solutions, offering a portfolio of End User Support and Professional Services. We are further expanding our market presence, now with over 70 professionals distributed across various regions of the country, serving 100% of the national territory. Currently, we are a company recognized for the quality of our services, supporting major market players and large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others. Interested? Check out the opportunity we are offering: **Field Technician** **Model:** On-site – Fixed-term Contract (1 month) **Work Location:** Ilhéus/BA * **Schedule:** Monday to Friday \| Business hours **Responsibilities:** * Diagnose, perform preventive and corrective maintenance on computers and laptops. * Replace and install hardware components (memory, HDD/SSD, display, keyboard, boards, etc.). * Format, configure, and install Windows operating systems and corporate tools. * Provide on-site technical support to users to resolve hardware- and software-related incidents. * Ensure equipment integrity and compliance with information security standards. **Requirements and Qualifications:** * Own vehicle and valid driver's license (CNH) for field travel. * Own laptop. * Smartphone for communication and service recordkeeping. * Basic toolkit for laptop and desktop maintenance. * Minimum availability of **5 USB flash drives of 32GB** for technical tasks. Minimum Education: Technical Course Driver's License Category: B Own Vehicle