Job Summary: Work in the sales area, providing technical and functional support on products to assist customers in making informed decisions and minimizing risks. Key Highlights: 1. Handle sales demands with a focus on technical and functional aspects of the products. 2. Guide customers on products and their usage, identifying their needs. 3. Manage the customer portfolio, prioritizing support as required. **Job Mission** Support sales-related demands concerning the technical and functional aspects of products, contributing to customers’ appropriate decision-making and minimizing risks for both customers and the company. ### **Main Responsibilities** * Acquire thorough technical and functional knowledge of the products sold, aiming to meet the company’s demands and interests; * Support customers in person or by phone, identifying their needs and guiding them with all necessary information about available products and their proper usage; * Understand and address customer demands by learning about their facilities either remotely or *in loco*, demonstrating advantages and disadvantages of possible solutions, supporting decision-making, processing sales, and ensuring delivery within the company’s logistical capacity and the customer’s urgency; * Ensure commercial terms that satisfy customers while meeting the company’s financial interests, especially regarding receivables risk in credit sales; * Manage the customer portfolio by analyzing, classifying, and prioritizing support according to needs. ### **Basic Requirements** * Completed high school education; * Minimum 2 years of experience in sales; * Knowledge of sales techniques; * Knowledge of negotiation techniques. ### **Desirable Requirements** * Knowledge and experience in refrigeration will be considered an advantage; * Currently pursuing a bachelor’s degree.
João Silva
Indeed · HR
João Silva
Indeed · HR
