Receptionist/Customer Service Representative

Description

Job Summary: We are seeking a receptionist to join our team at Ecardio Integrated Cardiology, responsible for in-person and telephone patient reception, patient check-in, medical appointment scheduling, and health insurance authorizations. Key Highlights: 1. Prior experience in clinics, hospitals, or health insurance providers 2. Knowledge of appointment scheduling systems and health insurance authorization processes 3. Strong communication skills, courtesy, and proactivity We are looking for a **receptionist** to join our team at Ecardio Integrated Cardiology. The professional will be responsible for in-person and telephone patient reception, patient check-in, medical appointment scheduling, and health insurance authorizations, ensuring quality service and empathetic interaction in every contact. **Main Responsibilities** * Reception and welcoming of patients and visitors. * Scheduling and confirmation of appointments and examinations. * Guidance on required documentation and examination preparation. * Requesting and tracking **procedure authorizations from health insurance providers**. * Supporting the organization of medical records and patient flow. * Maintaining an organized and humanized reception environment. **Requirements** * Prior experience in **clinics, hospitals, or health insurance providers**. * Knowledge of appointment scheduling systems and health insurance authorization processes. * Strong communication skills, courtesy, and proactivity. * Availability for full-time in-person work. Employment Type: Full-time CLT Salary: Starting from R$1.826,96 per month Benefits: * Medical insurance * Food allowance * Meal voucher * Transportation allowance Work Location: In-person