Description
Job Summary:
Professional to provide administrative support across various areas, including human resources, finance, and logistics, performing operational and financial tasks.
Key Highlights:
1. Multifunctional administrative support
2. Document and equipment management
3. Financial and procurement support
SUMMARY DESCRIPTION:
* Receive documents and equipment, forward them to respective departments, provide support in administrative areas involving human resources, finance, logistics, technical departments, and others; provide appropriate information about the area being supported; comply with necessary procedures for task execution; conduct procurement needs assessment for the unit (e.g., food, hygiene and cleaning supplies, etc.), carry out purchases, and stay updated.
* Perform tasks related to administrative assistance for the company’s financial resources, keeping the department manager informed of sectoral needs and demands.
DETAILED DESCRIPTION:
* Receive and verify invoices, send bills and bank slips, and maintain documentation in order;
* Receive and forward documents and equipment to their respective departments;
* Follow up on shipping forms and customer invoices when not received;
* Receive and file documents related to the area of responsibility;
* Prepare reports and documentation upon request by supervisors;
* Answer internal and external phone calls;
* Be proficient in systems and\-mail, WhatsApp, Digisac, etc..
* Provide services to multiple departments as needed;
* Maintain equipment and computers through preventive actions;
* Relay departmental information to the manager to assist with processes;
* Collect signatures on documents;
* Coordinate with freight carriers regarding equipment distribution and collection;
* Dispatch equipment, submit billing requests, receive equipment, and track each process;
* Scan invoices, verify registration data, create service orders (O.S.) in the system, enter O.S. information into the system, print and forward to technicians, prepare priority and chronological lists of devices;
* Verify all statuses: Approved Quotations, Approved Quotations Requiring Technical Review, and other departmental statuses;
* Check accessories arriving with equipment, print invoices and labels, certificates, pack boxes, schedule and record pickup numbers; register: invoice number and device serial number;
* Verify and confirm whether equipment may or may not be used in commercial operations;
* Handle and move equipment;
* Update billing request status in the Gestão Clic system;
* Send bank slips and invoices (NFs) to customers;
* Guide and propose scheduled appointments to customers;
* Open help desk tickets via Digisac;
* Manage inventory of parts received from procurement and factory warranty parts;
* Ship parts monthly;
* Assess maintenance needs at the unit, inform the manager, obtain appropriate quotations, and identify service providers to resolve requirements;
* Conduct procurement needs assessment for the unit (e.g., food, hygiene and cleaning supplies, etc.), and perform purchases;
* Other related duties;
* Assist peers and managers with operational functions as required;
* Achieve job-specific objectives and targets (if applicable);
* Comply with quality, safety, hygiene, and health technical standards and procedures; keep the workplace clean and organized;
* Adhere to company internal regulations, standards, and procedures.