Junior Tracking Operator

Description

Job Summary: A professional responsible for trip monitoring and tracking, incident handling, and customer, partner, and supplier support. Key Highlights: 1. Trip monitoring and tracking 2. Handling of incident events (Losses, Damages, and Occurrences) 3. Customer, partner, and supplier support **Your challenge will be:** * Conducting trip monitoring and tracking; * Handling incident events related to Losses, Damages, and Occurrences; * Managing inbound and outbound calls from customers, partners, and suppliers to provide clarifications and guidance regarding tracked and/or monitored trips; * Operating internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and Qualifications:** * Completed high school education; * Office suite knowledge preferred; * Flexible availability for shift work; * Strong motivation to drive results, high energy, innovative mindset, and proactive attitude! What We Offer: ️ Meal Allowance; Transportation Allowance; National Health Insurance Plan; Dental Insurance Plan; Gympass; Employee Referral Program; Pharmacy Partnership Program; Life Insurance; Childcare Assistance; Partnerships with educational institutions; CLT employment contract; ️ Work Schedule: 12x36 shift pattern — from 6 a.m. to 6 p.m. On-site work model.