COMMERCIAL ASSISTANT

Description

Job Summary: Provide operational and administrative support to the sales department, ensuring the proper functioning of sales systems, sales target tracking, and support for internal and external teams, thereby contributing to the efficiency of sales operations. Key Highlights: 1. Operational and administrative support to the sales department 2. Support for sales systems and sales target tracking 3. Resolution of requests and process improvement * Job Objective Provide operational and administrative support to the sales department, ensuring the correct functioning of sales systems, sales target tracking, and commercial plans, as well as supporting internal and external teams in resolving issues related to orders, system integrations, and commercial routines, thereby contributing to the efficiency of the company's sales operations. Main Responsibilities + Provide support to users of the ISA system (sales force), assisting in problem resolution and clarifying operational queries; + Create, maintain, and monitor sales plans and targets for commercial representatives and the telesales team; + Daily support for the Logistics Operations (LO) team, providing information, verifying orders, and assisting in resolving issues related to order returns or system integration failures; + Monitor and record requests related to the development of improvements and new solutions for software used by the company; + Support administrative and operational routines within the commercial department, ensuring organization and smooth internal processes. Requirements + Completed high school education (preferably pursuing a bachelor's degree in Administration, Commercial Management, or related fields); + Prior experience in commercial or administrative support activities; + Proficiency in Microsoft Office Suite, especially Excel and Word; + Familiarity with management systems (ERP) (Winthor); + Strong verbal and written communication skills; + Organizational skills, attention to detail, and problem-solving ability.