Customer Service Assistant

Description

Job Summary: Sales position for personal loans, involving active prospecting by phone and in person within an internal office environment. Key Highlights: 1. Focus on sales of financial products 2. Customer prospecting by phone and in person 3. Internal work at the branch Hello, my name is João Victor, and I work in the Talent Acquisition area at Adobe Assessoria de Serviços Cadastrais, a partner of Crefisa and several other companies! We found your profile on Infojobs and currently have an opening for a Commercial Assistant. The role focuses on selling the financial product — personal loan — primarily through telephone and in-person prospecting conducted internally at the branch. (100% IN-PERSON POSITION) JOB SCOPE CUSTOMER SERVICE ASSISTANT Salary: R$2.100,00 during the probationary period (90 days); after probation, salary increases to R$3.212,00 + performance bonuses as Customer Service Analyst (position and salary change occurs in the month following completion of probation). Working Hours: Monday to Friday, from 09:00 to 18:00, with a 1-hour lunch break; Saturdays from 09:00 to 13:00. Benefits ° Meal Voucher (VR): R$29.35 per day (R$7.00 monthly deduction) ° Transportation Voucher (VT): 6% salary deduction, capped at actual usage. Medical and Dental Assistance: Bradesco (with deductions for primary insured and dependents + co-payment), effective starting the first day of the month following completion of probation. After the probationary period, you will receive the following additional benefits: ° Food Allowance (VA): R$463.70 per month (R$1.50 monthly deduction); ° Tuition Assistance: up to 50% coverage via FAM, depending on course — for employee and dependents; ° Gympass — with payroll deduction; \*This opportunity is for working at the branch located in\* If you are interested in this opportunity, please send your updated resume for further evaluation. Contact us via WhatsApp: 55 11 988766546 Employment Type: Full-time CLT Compensation: Starting from R$2.100,00 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Profit-sharing program * Life insurance * Food allowance * Meal voucher * Transportation voucher Selection Question(s): * **Below are some questions related to our hiring process to better understand your experience!** Have you previously participated in any of our recruitment processes for Adobe, Crefisa’s partner? Could you confirm whether you are a former employee or currently employed at any of Adobe’s branches or partner companies? Could you tell us about your experience in selling financial products, credit operations and personal loans, and actively managing customer relationships? Have you worked with performance targets before? Education: * Completed High School (Mandatory) Willingness to Travel: * 100% (Mandatory) Work Location: In-person