Administrative Assistant

Description

Job Summary: The professional will be responsible for in-person and telephone customer service, managing requests from lot acquisition through to full payment, including collections and negotiations. Key Highlights: 1. Comprehensive customer service throughout all stages of lot acquisition 2. Management of collections, negotiations, and issuance of payment slips 3. Administrative support with a customer-centric focus Daily Responsibilities: * Responsible for in-person and telephone customer service; handle requests from lot acquisition to full payment: collections, negotiations, issuance of payment slips, installment updates, sending payment receipts, monthly customer list for credit reporting, list of phone numbers for SMS collection messages, collection email dispatch. Required Qualifications: * Completed High School education. * Proficiency in Microsoft Office Suite. * Experience in administrative roles. Working Hours: Monday to Friday — 8:00 AM to 6:00 PM; Saturday — 8:00 AM to 12:00 PM. Salary: R$ 1.655,00 Benefits: Meal Allowance, Transportation Allowance or Fuel Allowance, Birthday Bonus and Attendance Bonus, Health and Dental Insurance (after probation period), partnership with Open English, and Wedding Gift. Job Type: Full-time CLT Compensation: R$1.655,00 per month Benefits: * Meal allowance * Transportation allowance Location: On-site