NOC/Monitoring Analyst

Description

Job Summary: A professional responsible for ensuring system and network availability and performance, monitoring and resolving technical incidents to guarantee service continuity. Key Highlights: 1. Technical incident monitoring and resolution 2. Ensuring system and network availability and performance 3. Event communication across monitored systems We are seeking an NOC/Monitoring Analyst to join the team of a technology company focused on telecommunications consulting and support, headquartered in Canoas/RS. This is a CLT position with salary negotiable + benefits. Working hours follow a 12h-on/36h-off shift schedule, **night shift from 6:00 PM to 6:00 AM**, Monday through Friday onsite, and weekends remote. The professional will be responsible for ensuring organizational system and network availability and performance, monitoring and resolving technical incidents, and guaranteeing service continuity. **Responsibilities:** * Monitor network and client infrastructures; * Communicate events across monitored systems; * Respond to incidents and clients. **Requirements:** * Knowledge of and/or experience with TCP/IP networks, servers, and monitoring systems. **Preferred Qualifications:** * Knowledge of and/or experience with programming languages; * Spanish language proficiency. **Profile:** * Commitment to and responsibility for the 12×36 shift schedule; * Strong communication skills; * Systemic perspective. **Benefits:** * Transportation allowance or fuel assistance; * Meal voucher (R$ 35); * Attendance bonus; * Night shift premium (40%). Employment Type: Full-time CLT Compensation: Starting from R$0.01 per month Benefits: * Fuel assistance * Meal voucher * Transportation allowance Work Location: Onsite