MCZ - Ramp Assistant

Description

Job Summary: The Ramp Assistant performs ramp handling operations, ensuring safety and punctuality in baggage and cargo transportation. Key Highlights: 1. Operate ramp handling safely and punctually 2. Ensure efficiency in baggage and cargo transportation 3. Contribute to positive customer perception Join one of the largest aviation support companies in the country! **dnata Brasil** operates at 30 airports, guaranteeing that all flights receive the best service with maximum agility; our teams are recognized for their dedication, professionalism, ethics, quality, and expertise; we are 100% committed to fulfilling our responsibilities. Globally, **dnata** was founded in 1959 in Dubai, employs over 46\.000 people across 38 countries on 6 continents, serves 136 airports, and supports more than 347 clients. The **Ramp Assistant** will perform ramp handling operations (sorting, loading, and unloading) for aircraft with safety, quality, and punctuality, ensuring process efficiency and reinforcing customers' perception of the company’s services regarding baggage and cargo transportation, as well as flight punctuality. Assist in aircraft arrivals and departures, and perform aircraft cleaning when required. **This position is exclusively for the Maceió Airport (MCZ)!** ------------------------------------------------------------------- **Responsibilities and Duties** * Monitor aircraft during arrivals and departures; * Inspect and monitor baggage and cargo labels; * Place and remove wheel chocks and cones on aircraft according to the Client Manual or dnata’s MGO; * Through reading baggage and cargo identification labels (with or without technological assistance), sort volumes in airport sorting areas to load them onto appropriate storage devices (carts and/or ULDs) for correct flights; * Load baggage and cargo into aircraft holds following regulations and procedures outlined in the MGO, adhering to special handling recommendations (fragile, hazardous, live animals, perishable items); * Through reading volume identification labels, unload baggage and cargo and place them at designated locations (baggage reclaim carousels); * Sort baggage and cargo during aircraft unloading to facilitate flight connections by reading volume identification labels; * Inspect and supervise baggage and cargo packaging to verify compliance with transport requirements, ensuring flight and handler safety; * Properly handle and correctly allocate baggage and cargo into aircraft holds, observing internal restraint and hold height safety limits; * Unload wheelchairs or baby strollers and place them at designated locations; * Perform equipment marshalling during coupling procedures with aircraft to prevent fuselage collisions; * Service aircraft within the timeframes established for each service type and airport classification; * Conduct checklists on non-motorized equipment to ensure operational safety and report equipment requiring repairs to the GSE Technical maintenance team; * Report any equipment irregularities during operations to supervisors. **Requirements and Qualifications** * Completed high school education; * Strong interpersonal communication skills; * Analytical ability to assess situations; * Stress resistance; Physical requirements include broad and fine motor coordination, dexterity, upper and lower limb articulation, bipedal posture for performing tasks, trunk rotation and flexion, physical effort, and walking throughout the entire operational area. Sensory requirements include visual acuity for moving baggage from conveyor belts to transport equipment, wheel chocking, and aircraft loading/unloading with baggage and cargo; signaling around the flight being serviced; floor inspection and scanning to retrieve dropped objects; and auditory perception to identify audible signals from equipment and machinery on the tarmac. Neuropsychological requirements include attention, concentration, organizational skills, data interpretation, and initiative to resolve causal situations. **Additional Information** We are constantly seeking new talent—register your profile and join the dnata Brasil team! Join us and work for one of the largest aviation support companies in Brazil. **dnata Brasil** operates at 30 airports, serving major national and international airlines operating in the country, always 100% committed to fulfilling our responsibilities with ethics, quality, expertise, and excellence. Globally, **dnata** was founded in 1959, employs over 46\.000 professionals across 38 countries on 6 continents, and serves more than 347 clients at 136 airports. We are always looking for new talent to join our team!