Digitalization/SAC Intern

Description

Job Summary: Administrative and legal support to ensure legal output, with a focus on organization, objectivity, and time management. Key Highlights: 1. Provide administrative and judicial support 2. Maintain professional confidentiality and responsible stewardship of resources 3. Collaborate effectively in teams with flexibility and adaptability **JOB MISSION:** Provide support for administrative and judicial procedures to ensure the outcome of legal production. **BEHAVIORAL COMPETENCIES:** * Attendance and punctuality: Regularly attends and remains at the workplace, consistently adhering to established or agreed-upon working hours; * Contribution to workplace quality: Contributes to a healthy work environment by maintaining a positive and respectful attitude toward internal and external SILVA FREITAS clients; * Team spirit: Works collaboratively and respectfully within teams; * Flexibility and adaptability: Demonstrates the ability to adapt and work effectively across diverse situations, with various individuals and groups; * Continuous improvement: Recognizes errors made and treats them as opportunities for learning and development, using them to enhance deliverables and outcomes; * Promptness: Displays willingness and readiness to respond to work demands; * Professional confidentiality: Maintains confidentiality regarding SILVA FREITAS information and incidents; * Stewardship: Uses office materials, facilities, and equipment appropriately, contributing to resource conservation and responsible usage (e.g., water, electricity, machines, stationery, hygiene, cleaning, etc.). **CULTURAL FIT COMPETENCIES:** * Cordiality: Serves internal and external clients with quality, courtesy, attention, promptness, interest, and kindness. * Positive attitude: Cultivates an appreciative perspective and mindset. Derives learning and developmental opportunities from all situations—especially challenging ones. Practices flexible thinking focused on opportunities and what truly matters, replacing complaints with solutions. Contributes to emotional lightness and well-being in the workplace; * Emotional balance: Remains calm in adverse situations without losing emotional equilibrium. Demonstrates self-awareness, self-control, and self-motivation. Assimilates situations and reflects before acting. Shows professional maturity in managing unexpected circumstances—particularly in tense or conflict-ridden environments. **JOB-SPECIFIC BEHAVIORAL COMPETENCIES** * Organization: Maintains order and control over information; demonstrates ability to categorize, identify, prioritize, and act promptly and disciplined under demand; expresses organizational discipline to comply with standards and procedures leading to goal and objective achievement; * Objectivity and clarity: * Time management: Allocates appropriate time to each activity; recognizes distinctions among urgent, important tasks—and prioritizes them accordingly—while similarly reducing and eliminating non-urgent, non-important activities to optimize productivity and make the best possible use of time. **JOB RESPONSIBILITIES:** * Enter data into the management system according to the standard operating procedure; * Digitize physical case files and documents stored in the office or upon request; * Support the customer service team as needed; * Handle telephone inquiries and scheduling; * Contribute to departmental organization; * Fulfill requests from the immediate supervisor; * Act as a promoter of SILVA E FREITAS values; * Strictly conduct professional activities in accordance with the decorum stipulated in the SILVA E FREITAS Internal Regulations; * Follow SILVA E FREITAS corporate identity image guidelines when performing job duties.