Job Summary: We are seeking an Administrative and Commercial Assistant to join Saúde Livre, supporting clinic management and contributing to lead conversion and service sales, serving as the patient’s first point of contact. Key Highlights: 1. Welcoming and professional patient service. 2. Administrative routine support and clinic organization. 3. Active participation in lead conversion and service sales. Position: Administrative and Commercial Assistant Saúde Livre – Balneário Camboriú/SC About Saúde Livre Saúde Livre is a clinic specializing in immunization and preventive care, offering humanized care, advanced technology, and medical excellence. Our purpose is to provide families with safety, prevention, and genuine care by delivering the most modern vaccines and high-standard medical services. We are looking for an organized, communicative individual with a commercial mindset who wishes to grow alongside our clinic and contribute to building a solid healthcare project. Purpose of the Role To serve as the patient’s first point of contact with the clinic, ensuring welcoming and professional service, while supporting management in administrative routines and actively contributing to lead conversion and vaccination service sales. Main Responsibilities: Patient Service and Reception * Greet patients and their families courteously and attentively. * Conduct initial in-person and WhatsApp-based interactions. * Manage appointment scheduling and clinic workflow. Administrative Routines * Issue invoices. * Organize and submit documents to accounting. * Assist with basic financial organization and administrative controls. * Update patient registrations and records. Commercial Service * Engage leads generated from marketing campaigns and social media. * Present vaccines, packages, and clinic services. * Clarify customer inquiries. * Convert leads into patients. * Follow\-up with customers who requested quotations. ⸻ Requirements * Completed high school education (a college degree is considered an advantage). * Strong verbal and written communication skills. * Organizational ability and attention to detail. * Proficiency with technology (WhatsApp, software systems, computers). * Commercial mindset and aptitude for sales. ⸻ Advantages * Experience in medical clinics or the healthcare sector. * Experience in sales or commercial service. * Experience with CRM or lead management. * Knowledge of administrative routines and invoice issuance. Expected Behavioral Profile: ✔ Communicative ✔ Organized ✔ Proactive ✔ Empathetic in patient service ✔ Responsible and reliable ✔ Growth- and learning-oriented mindset Compensation: Fixed salary \+ Benefits: * Meal allowance * Health insurance * Commission on sales * Opportunities for career advancement within the clinic. (Details of compensation will be shared during the selection process.) Work Model: On-site – Balneário Camboriú Business hours (Monday to Friday) Position type: Full-time, permanent CLT contract Salary: R$2\.300,00 \- R$2\.500,00 per month Work location: On-site