Billing Supervisor

Description

Job Summary: We are seeking a Billing Supervisor to lead and develop a team, ensure process accuracy, and drive continuous improvement. Key Highlights: 1. Team leadership and development 2. Continuous improvement and process automation 3. Dynamic learning and training environment APM Terminals At **APM Terminals**, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller\-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to **LEAN** methodologies, embedding continuous improvement across all aspects of our operations. Join us and become part of a team that values excellence, collaboration, and innovation. **What do we offer as an employer?** At APM Terminals, we foster a dynamic culture of learning and development that empowers our employees to reach their full potential. Our commitment to continuous improvement is guided by **LEAN** principles, ensuring every team member has the opportunity to develop skills and advance their career. Join an innovative environment where your growth is our priority, and enjoy the many benefits of being a valued member of our team. We are currently seeking a **Billing Supervisor** to join our team. **What are the key responsibilities of this role?** * Supervise the terminal’s billing process, from service validation to invoice issuance and delivery * Ensure correct application of contracts and tariff tables, guaranteeing accuracy and compliance * Ensure adherence to deadlines and SLAs, contributing to cash flow optimization and DSO reduction * Collaborate with Operations and Commercial teams to ensure consistency between services delivered and billed * Lead resolution of billing disputes, identifying root causes and implementing corrective actions * Reduce rework, reissuances, and adjustments through process improvement * Monitor and analyze departmental KPIs (volume, accuracy, invoicing time, disputes) to promote operational efficiency * Ensure compliance with internal policies, tax regulations, and global guidelines (GSC / OTC) * Collaborate with the Global Shared Services Center (GSC) and global stakeholders to ensure standardization and governance * Lead, develop, and guide the billing team * Identify and implement opportunities for continuous improvement, automation, and process transformation **What are we looking for?** **Qualifications** * **Education:** Bachelor’s degree in Business Administration, Accounting, or related fields. * **Experience:** Experience in billing and/or finance, preferably in operational, logistics, or industrial environments, with exposure to Order-to-Cash (O2C) processes, billing management, contract analysis, and cross-functional collaboration * **Language:** Fluent English. * **IT Skills:** Intermediate Excel proficiency and experience with ERP systems (SAP, TOTVS, IFS or similar) * **Lean Mindset:** We seek someone with a strong continuous improvement mindset — naturally curious, committed to solving problems at their root, and motivated to make things better every day. **Skills and Competencies** * Leadership and team management, focused on development and high performance. * Analytical thinking and results orientation, with strong attention to detail. * Communication and negotiation skills with diverse stakeholders. * Ability to prioritize, organize, and solve problems in dynamic environments. If you’ve read this far, we’re delighted to know you’re interested in this opportunity. If you want to use your skills to make a difference, apply now! Join a global industry leader as we embark on a transformation that will define the sector and revolutionize trade! **Learn more about us** Interested in a career at APM Terminals? Learn more and watch our videos at the following link: www.apmterminals.com/careers At **APM Terminals**, we are a team of over 20\.000 employees across more than 60 countries, united by our passion for delivering expertise in port operations and container management services. We actively support societal progress by enabling local economies to unlock their potential. **APM Terminals** is an independent business unit of the Danish **Maersk** Group, a Fortune 500 global enterprise with approximately 89\.000 employees. **We are ONE MAERSK** **A.P. Moller\-Maersk** is an integrated logistics company dedicated to connecting and simplifying our customers’ supply chains. As a world leader in transport services, we operate in 130 countries and employ approximately 70\.000 people. Learn more about us at: www.maersk.com \#LI\-EV1 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .