Store Auditor

Description

Job Summary: Prevent losses and organize customer flow while supporting customer service, guidance, and purchase verification—all with a courteous and proactive attitude. Key Highlights: 1. Prevention of losses and environmental security. 2. Support in customer service and guidance. 3. A dynamic environment with continuous public interaction. **1. Job Mission** Prevent losses and manage the flow of customers entering and exiting the store, while supporting customer service, guidance, and purchase verification—always maintaining a courteous and proactive attitude. **2. Key Responsibilities** * Remain at the store entrance/exit, observing customer and staff movement. * Greet customers and provide guidance as needed. * Assist customers with questions regarding the store or establishment operations. * Verify invoices and merchandise upon exit according to internal procedures. * Prevent losses by identifying suspicious behavior and reporting it to management. * Maintain order and discipline within the store environment. * Support queue and customer flow organization during peak hours. * Record and report incidents to the responsible department. * Comply with internal policies, security protocols, and company instructions. **3. Job RequirementsEducation:** * Completed high school. **Experience:** * Prior experience in store auditing or customer service is preferred. **Skills and Competencies:** * Focused attention and keen observation. * Strong communication skills and professional demeanor. * Emotional balance and discretion. * Proactivity and sense of responsibility. * Ability to interact effectively with the public. **4. Working Conditions** * Predominantly standing position at the store entrance. * Direct and continuous public interaction. * Rotating shift schedule, including weekends and holidays. Employment Type: Full-time CLT Salary: R$1.732,00 \- R$1.733,00 per month Benefits: * Transportation allowance Work Location: On-site