Description
Job Summary:
The professional will provide customer service to animal guardians via phone, WhatsApp, and in person; manage patient file creation; handle scheduling; organize files; and provide internal operational support.
Key Highlights:
1. Multichannel customer service: phone, WhatsApp, and in-person
2. Essential support for scheduling exams, appointments, and follow-ups
3. Assistance in building relationships with guardians of various animals
* Customer service to guardians via **phone, WhatsApp, and in-person**.
* Customer service to guardians
* Creation of patient files and updating of registrations.
* Receipt, filing, and digitization of documents.
* Scheduling of appointments and exams
* File organization.
* Billing
* Support for internal activities related to scheduling **exams, appointments, and follow-ups**.
* Assistance in building relationships with guardians of **dogs, cats, and wild animals**.
Employment Type: Full-time CLT
Compensation: R$1.900,00 - R$1.931,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Food allowance
* Meal voucher
* Transportation voucher
Selection Question(s):
* Are you willing to work on a 6-days-on/1-day-off rotating schedule?
* Are you willing to work from 2:40 PM to 11:00 PM?
* Do you reside in Osasco?
Education:
* Completed high school (Mandatory)
Work Location: On-site