Hiring: ERP Technical Support Analyst - Applications Open

Description

Job Summary: This role involves providing customer support via phone and remote access, resolving demands, and continuously studying system functionalities. Key Highlights: 1. Customer support and technical assistance via telephone and remote access 2. Continuous study of system functionalities 3. Dynamic, proactive profile committed to good interpersonal relationships **RESPONSIBILITIES:** Responsibilities: * Address inquiries, resolve requests, deliver system features and modules via telephone and remote access; on-site support may be required when necessary. Continuous study of system functionalities. * Education: High school diploma and/or technical degree in Information Technology/IT or related fields; * Knowledge/Skills: Experience in this role, knowledge of IT, technical support, help desk, and remote customer service; * Dynamic profile, strong interpersonal skills, proactivity, and commitment. **REQUIREMENTS:** Requirements: Dynamic profile, strong interpersonal skills, proactivity, and commitment. **WORK SCHEDULE:** Work Schedule: Monday to Friday, 8:00 AM to 6:00 PM. **BENEFITS:** Benefits: * Transportation Voucher (VT); * Meal Voucher (VR). Register your resume at buscarvagas.com.br and stay updated on the best opportunities.