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Corporate Customer Service Assistant (CAC) - Overnight Shift

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking individuals to serve corporate clients with a focus on computer networks, emphasizing communication and respectful relationship-building. Key Highlights: 1. Interpersonal relationships highly valued 2. Growth-oriented environment for skill development 3. Freedom and support to explore your passions **We seek candidates who enjoy taking on challenges.** In this role, you will be responsible for serving corporate clients. Respectful and flexible interpersonal interaction will be essential in this position. If you are communicative and identify with the technical field of computer networks, come go beyond with us! **People with Disabilities and/or Rehabilitated Professionals — Your Talent Is Invaluable to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify lives through technology and connectivity, and to achieve this, we value every individual who contributes to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships highly valued. Determination to achieve results. **Responsibilities and Duties** **Responsibilities and Duties:** * Provide corporate customer service via telephone, e-mail, and other communication channels; * Escalate technically complex requests to advanced support teams; **Requirements and Qualifications** **Requirements and Qualifications:** * Currently enrolled in Computer Networks, Systems Analysis and Development, or related fields; * Experience in end-user support; * Knowledge of IT — hardware and software; * User-level computer literacy; * Basic knowledge of TCP/IP networks is desirable. **Additional Information** **Additional Information:** * RVI — Incentive-Based Variable Remuneration; * Profit and Results Sharing Program — PLR; * Childcare allowance; * Life insurance; * Meal voucher / Food allowance; * Transportation voucher; * Mobility allowance; * Unimed health plan; * Dental plan; * Discounts at gyms (TotalPass); * C4Life; * Internet and mobile phone plans with discounts. Nice to meet you — we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying lives through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of technology enthusiasts united by our commitment to creating impactful solutions that improve people’s lives across the country. We are recognized by the ABRINQ Foundation as a child-friendly company. Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over one million customers nationwide. Today, we have over 4,000 TecFriends spread across 8 Brazilian states. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through semiannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting — it’s about continuous evolution. Shall we move forward together? \#VemSerUmTecFriend

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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