




Job Summary: Manage and supervise daily operations, team, customer service, goals, and recruitment processes, as well as manage maintenance and control costs. Key Highlights: 1. Leadership and supervision of daily operations and team 2. Customer service management and team development 3. Responsibility for maintenance and cost control **Plan, coordinate, and supervise daily local management operations (organization, cleaning, opening, closing, customer service);** Plan, coordinate, and supervise the customer service, operations, and general services teams; **Coordinate and supervise customer service;** Maintain contact with customers by providing guidance, training, assistance, referrals, or resolution of complaints, etc., aiming to meet contractual conditions and ensure high service quality; Plan, coordinate, and supervise individual and group goals and sales; **Conduct periodic team meetings;** Evaluate team performance and provide feedback to improve productivity; **Participate in team recruitment, promotion, and termination processes;** **Manage maintenance services (request, monitoring, and execution);** Control operational costs and identify measures to reduce waste; **And other activities related to managerial functions.** Employment Type: Permanent CLT Compensation: R$4.000,00 \- R$5.000,00 per month Benefits: * Fuel allowance * Health plans and commercial discounts * Transportation voucher Selection Question(s): * Are you available to work from 11:00 to 23:00 (with a 4-hour break), with one weekly day off and one Sunday per month? Work Location: On-site


