Description
**Operational Supervisor at YYDY GESTÃO ESPECIALIZADA EM SERVIÇOS DE APOIO LTDA.**
* Manage and coordinate daily operational team activities.
* Monitor and evaluate employee performance.
* Coordinate projects and ensure quality service delivery.
* Identify and resolve operational issues.
* Guide\- them regarding their questions.
* Verify that all staff are at their assigned posts every day.
**Requirements**
* Experience in operational supervision.
* Knowledge of service management processes.
* Leadership ability and effective communication skills.
* Conflict resolution and discussion mediation skills.
* Results-oriented mindset and attention to detail.
* Position requirements:
* Completed bachelor's degree;
* Proficiency in Microsoft Office suite;
* Experience managing multidisciplinary teams and operations across multiple locations;
* Willingness to travel as needed;
* Practical experience in workforce management;
* Knowledge of cleaning and hygiene processes;
* Strong verbal and written communication skills;
* Ability to understand and build interpersonal relationships;
* Communicative, solution-oriented profile with strong adaptability to operational pressure.
**Benefits**
* Meal allowance
* Attendance bonus
* Transportation allowance
* Life insurance
The opportunity to lead a team and positively impact the services delivered by the company is unique. The person assuming this role will have the chance to contribute to the success and development of YYDY GESTÃO ESPECIALIZADA EM SERVIÇOS DE APOIO LTDA.
Minimum Education Level: Bachelor's degree
Willingness to travel