Fiber Optic Technician

Description

Job Summary: We are seeking technical professionals to install, repair, and maintain networks, with a focus on delivering excellent service to customers. Key Highlights: 1. Install, repair, and maintain Vivo's technical networks. 2. Focus on customer satisfaction and service quality. 3. Collaborate in teams to meet deadlines and deliver project excellence. We are looking for professionals to work in Vivo's technical areas, such as Customer Service Technician, performing installation, repair, and maintenance of networks. If you enjoy challenges, pay attention to detail, and strive to deliver a service that makes a difference in the customer experience, this is your opportunity! Responsibilities and Duties * **Install and configure services requested by customers**, such as landline telephony, data, and subscription TV, ensuring quality and adherence to deadlines. * Perform technical adjustments, such as **cabinet binning**, as well as **repairs** to telephone lines, data, and TV services, ensuring customer satisfaction. * **Deploy external optical fiber networks (SITES / FTTA / FTTH)**, ensuring construction quality and optimal performance of the fiber optic network. * Perform **installation and repair of fiber optic cables** in residential and commercial buildings, as well as external networks. * Conduct **tests and measurements** to ensure installation quality. * Diagnose and resolve issues in fiber optic systems. * **Maintain detailed records** of performed activities and monitor KPIs. * Manage third-party contractors, ensuring alignment and service quality. * Collaborate with the team to **meet deadlines and deliver projects with excellence**. Requirements and Qualifications * Completed high school education; * Valid and active Class B driver's license; * Proficiency in Microsoft Office suite; * Willingness to work at heights; * Results- and customer-oriented mindset; * Tech-savvy profile; * Curiosity. Additional Information Here’s what we offer you: Choose the ideal benefit for you and your dependents via a digital platform offering various categories: Gym memberships, Meal Voucher (VR), Food Voucher (VA), Pharmacy Allowance, Medical Assistance, Dental Assistance, and Life Insurance; Corporate mobile phone. Yes — a brand-new smartphone for you! · Unlimited voice and data plan! Yes — unlimited! On Vivo’s best mobile network, even faster with Vivo’s 5G! An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; Eligibility for an annual Bonus or Profit-Sharing Program (PPR); Plan your future through our Private Pension Plan; Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses; Work in an environment that respects your personality, personal style, individuality — be authentically you. \#VemdeVocê Enjoy flexible working hours; Take a day off (Day Off) to celebrate your birthday; Participate in one of the largest corporate volunteer programs to help transform the world; Access our Educational Development Program, which offers partnerships with educational institutions at discounted rates; certifications and online courses. Advance your career through our Internal Recruitment Program, available across Brazil or internationally — after all, we operate in over 17 countries! \#VivoMinhaCarreira Benefit from numerous initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a better quality of life! Our employees have access to nutritionist consultations, psychologists, social workers, telemedicine, and much more! \#VemPraVivo Employment Type: Full-time CLT Compensation: R$1\.957,00 \- R$2\.544,00 per month Benefits: * Medical assistance * Dental assistance * Daycare allowance * Education allowance * Partnerships and commercial discounts * Profit-sharing * Life insurance * Food allowance * Meal voucher * Transportation voucher * Company vehicle Work Location: On-site \#VemPraVivo Employment Type: Full-time CLT Compensation: R$1\.957,00 \- R$2\.544,00 per month Benefits: * Medical assistance * Dental assistance * Daycare allowance * Education allowance * Partnerships and commercial discounts * Profit-sharing * Life insurance * Food allowance * Meal voucher * Transportation voucher * Company vehicle Work Location: On-site