Description
Job Summary:
We are seeking a Customer Service Assistant to handle customer inquiries via phone, email, and chat, clarifying questions and recording information.
Key Responsibilities:
1. Assist customers and clarify questions about products and services
2. Enter information into the system and support other departments
3. An opportunity for individuals who enjoy interacting with people and possess strong communication skills
We are looking for a Customer Service Assistant to join our team! If you have strong communication skills, enjoy interacting with people, and are committed to delivering high-quality service, this opportunity is for you!
\- Handle customer inquiries via phone, email, and chat;
\- Clarify questions about products and services;
\- Enter information into the system;
\- Support other departments in resolving requests.
**Desirable Qualifications**:
Strong verbal and written communication skills;
Computer literacy (Microsoft Office suite and system navigation);
Prior experience in customer service is desirable.
**Additional Instructions**:
Monday to Friday, from 08:00 to 18:00
**Benefits**:
Meal card \- BRL 450.00;
Partnership agreements with educational institutions.
Compensation: BRL 2\.500.00 per month
Benefits:
* Education allowance
* Meal allowance
* Transportation allowance
Work Location: On-site