Support Analyst

We are looking for talented and proactive professionals to join our team as Customer Support Analysts. The professional will be responsible for intern
- Work remotely
- Fluent English required
- Handle international customer support

We are looking for a **Power Platform Architect** to lead the definition of the architecture, governance, and evolution of Microsoft Power Platform solutions, ensuring scalability, security, integration, and alignment with business needs. ### **Main Responsibilities** * Define architectures and patterns for solutions using **Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio, and Dataverse**. * Lead digital transformation initiatives, process automation, and corporate application development. * Design integrations with corporate systems, APIs, Microsoft 365, Azure, ServiceNow, SAP, and other platforms. * Establish governance, security, ALM, CI/CD, and environment administration practices. * Act as a technical reference for multidisciplinary teams, supporting development teams and business stakeholders. * Identify opportunities for the use of AI, analytics, and automation to generate value. ### **Requirements** * Proven experience with the architecture and implementation of **Microsoft Power Platform** solutions. * Solid knowledge of **Dataverse, Azure, REST APIs, system integration, and corporate security**. * Experience with governance, DLP, ALM, and DevOps for Power Platform. * Knowledge of solution architecture, data modeling, and low\-code development best practices. * Microsoft Power Platform certifications will be considered a plus. ### **Soft Skills** * Strategic vision and focus on results. * Clear communication with technical and business areas. * Technical leadership and mentoring capability. * Analytical thinking and complex problem-solving. * Proactivity, collaboration, and innovative spirit. * Ability to influence decisions, conduct workshops, and align stakeholders. ### **Desired Profile** A professional with a strong ability to transform business challenges into scalable digital solutions, acting as a reference in architecture, governance, and innovation within the Microsoft Power Platform ecosystem. ### **Employment Type:** CLT ### **Benefits:** Life Insurance, Food Voucher, Health Plan ### **Department:** Government
João Silva
Indeed · HR